Coco Market Return & Refund Policy

At Coco Market, we stand by the quality of our gourmet food products and offer a hassle-free return process for items that do not meet your expectations. If you receive a damaged or incorrect item, please contact us within 7 days of delivery for a full refund or replacement.

Return Process

  • 1.
    Check Eligibility

    Ensure your item is unopened, in its original packaging, and within 7 days of the delivery date.

  • 2.
    Submit a Request

    Email our support team with your order number and photos of the product if it arrived damaged.

  • 3.
    Ship the Product

    Once approved, pack the items securely and use the prepaid shipping label provided by our team.

  • 4.
    Receive Your Refund

    After we inspect the returned goods, your refund will be processed to your original payment method within 5-7 business days.