Coco Market Return & Refund Policy
At Coco Market, we stand by the quality of our gourmet food products and offer a hassle-free return process for items that do not meet your expectations. If you receive a damaged or incorrect item, please contact us within 7 days of delivery for a full refund or replacement.
Return Process
- 1.Check Eligibility
Ensure your item is unopened, in its original packaging, and within 7 days of the delivery date.
- 2.Submit a Request
Email our support team with your order number and photos of the product if it arrived damaged.
- 3.Ship the Product
Once approved, pack the items securely and use the prepaid shipping label provided by our team.
- 4.Receive Your Refund
After we inspect the returned goods, your refund will be processed to your original payment method within 5-7 business days.
